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    ezyVet

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      Customer support information

      • How to get good customer support for ezyVet

      • The ezyVet support tool

      • ezyVet performance troubleshooting

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        General tasks to get information for customer support

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        Support tickets and access

        • About Freshdesk

        • About access to Freshdesk

        • About Freshdesk ticket statuses

        • Make a Freshdesk account

        • Get access to your tickets

        • Areas of the Freshdesk NEW TICKET screen

        • Make a Freshdesk ticket

        • Add information to a Freshdesk ticket

        • Open a closed Freshdesk ticket

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        Remote access

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        Support sessions

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        ezyVet Academy

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        Feature requests

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        FileZilla

      • Changes to clinical summaries in ezyVet version 40.4

      • Support ticket priorities

      • License information and SMS information shown in IDEXX invoices

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      Release notes

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    Knowledge Center: New and published

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Customer support information

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Support tickets and access

Freshdesk is the primary system that you can use for customer support.

  • About Freshdesk
  • About access to Freshdesk
  • About Freshdesk ticket statuses
  • Make a Freshdesk account
  • Get access to your tickets
  • Areas of the Freshdesk NEW TICKET screen
  • Make a Freshdesk ticket
  • Add information to a Freshdesk ticket
  • Open a closed Freshdesk ticket
Parent topic: Customer support information
Related concepts
  • The ezyVet support tool
  • Changes to clinical summaries in ezyVet version 40.4
  • Support ticket priorities
  • License information and SMS information shown in IDEXX invoices
Related tasks
  • Resize an image
Related information
  • ezyVet performance troubleshooting
  • General tasks to get information for customer support
  • Remote access
  • Support sessions
  • ezyVet Academy
  • Feature requests
  • FileZilla
  • How to get good customer support for ezyVet

ezyVet

Last updated: November 17, 2024

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Related Articles:

  • Customer support information
  • How to get good customer support for ezyVet
  • The ezyVet support tool
  • ezyVet performance troubleshooting
  • General tasks to get information for customer support
  • Remote access
  • Support sessions
  • Resize an image
  • ezyVet Academy
  • Feature requests
  • FileZilla
  • Changes to clinical summaries in ezyVet version 40.4
  • Support ticket priorities
  • License information and SMS information shown in IDEXX invoices
  • About Freshdesk
  • About access to Freshdesk
  • About Freshdesk ticket statuses
  • Make a Freshdesk account
  • Get access to your tickets
  • Areas of the Freshdesk NEW TICKET screen
  • Make a Freshdesk ticket
  • Add information to a Freshdesk ticket
  • Open a closed Freshdesk ticket

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