Remote access ISL Light Client is the app that ezyVet customer support uses for remote access. Install ISL Light Client for remote access (Microsoft Windows)Install ISL Light Client for remote access (Apple macOS)Parent topic: Customer support informationRelated conceptsHow to get good customer support for ezyVetThe ezyVet support toolChanges to clinical summaries in ezyVet version 40.4Problem with the Invoice Revenue By Group report in ezyVet version 42.0Support ticket prioritiesLicense information and SMS information shown in IDEXX invoicesJuly 24, 2025: Test code updates for IDEXX in-house diagnosticsRelated tasksResize an imageRelated informationezyVet performance troubleshootingGeneral tasks to get information for customer supportSupport tickets and accessSupport sessionsezyVet AcademyFeature requestsFileZilla