New feature: Vello Postcards east Read more

home

Browse documentation

Browse documentationLearn new skillsDiscover resourcesSee all integrations
search
search
Browse documentationLearn new skillsDiscover resourcesSee all integrations

ezyVet Knowledge Center

Get access to documentation, training, and other high-quality resources.

search
thumbnail

Browse documentation

Browse documentation Contents

close
  • expand_more

    ezyVet

    • expand_more

      Customer support information

      • expand_more

        Support tickets and access

        • Make a Freshdesk account

  • Vello

  • ezyVet Scan

  • ezyVet Go

  • Vet Radar

  • ezyVet Data Lake

  • IDEXX SmartFlow

  • ezyVet Connect

  • Knowledge Center: New and published

  • Pilot features

  1. Browse documentation
  2. arrow_right
  3. ezyVet
  4. arrow_right
  5. Customer support information
  6. arrow_right
  7. Support tickets and access

list_altBrowse documentation

chevron_left

thumbnailBrowse documentation

Support tickets and access

chevron_right

Make a Freshdesk account

After you make a Freshdesk account, you can get access to your Freshdesk tickets directly.

When you use the support tool in your ezyVet site for the first time, the system automatically makes a Freshdesk account. (The system uses the email address that you enter in the Requester box of the support tool to send you a link to make the account.) Thus, if you used the support tool, it is not necessary to do this procedure.
To make a Freshdesk account, do this procedure.
  1. Go to support.ezyvet.com.
  2. Select SIGNUP.
    The SIGNUP button
  3. In the Full name box and Email box, enter your name and email address.
    The Full name box and Email box
  4. Complete the security check, then select Register.
    The security check and Register button
    Freshdesk sends a confirmation email to your email account:
    A Freshdesk message that tells you about the confirmation email
  5. Open the confirmation email and select the link that it has.
    Your web browser opens a page that you use to set a password for your account:
    A page that you use to set a password for your account
  6. Enter a password, then select Activate and Log In.
    Freshdesk shows a confirmation message:
    A confirmation messages
You have a Freshdesk account.
Parent topic: Support tickets and access
Related concepts
  • About Freshdesk
  • About access to Freshdesk
  • About Freshdesk ticket statuses
  • Areas of the Freshdesk NEW TICKET screen
Related tasks
  • Get access to your tickets
  • Make a Freshdesk ticket
  • Add information to a Freshdesk ticket
  • Open a closed Freshdesk ticket
Procedure
ezyVet

Last updated: May 15, 2024

chevron_leftchevron_right

Related Articles:

  • Support tickets and access
  • About Freshdesk
  • About access to Freshdesk
  • About Freshdesk ticket statuses
  • Get access to your tickets
  • Areas of the Freshdesk NEW TICKET screen
  • Make a Freshdesk ticket
  • Add information to a Freshdesk ticket
  • Open a closed Freshdesk ticket

ezyVet-footer

Need help?
Go to ezyVet customer support

Products

Tour

Features

Pricing

Book a demo

Browse integrations

Build an integration

Become an integration partner

System requirements

ezyVet Go

Solutions

General practice

Emergency

Specialty

Equine

Corporate groups

Universities

Production animals

Mobile

Resources

Customer stories

Blog

Events

Webinars

Tips and tricks

ezyVet TV

Starting a new practice

Customer referral

Support

Company

About us

Contact us

Careers

Community forums

Security

Merch

We’re here for you.

Terms and conditions Privacy policy Cookie statement Cookie list ezyVet sign-in