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Make a Freshdesk account

After you make a Freshdesk account, you can get access to your Freshdesk tickets directly.

When you use the support tool in your ezyVet site for the first time, the system automatically makes a Freshdesk account. (The system uses the email address that you enter in the Requester box of the support tool to send you a link to make the account.) Thus, if you used the support tool, it is not necessary to do this procedure.
To make a Freshdesk account, do this procedure.
  1. Go to support.ezyvet.com.
  2. Select SIGNUP.
    The SIGNUP button
  3. In the Full name box and Email box, enter your name and email address.
    The Full name box and Email box
  4. Complete the security check, then select Register.
    The security check and Register button
    Freshdesk sends a confirmation email to your email account:
    A Freshdesk message that tells you about the confirmation email
  5. Open the confirmation email and select the link that it has.
    Your web browser opens a page that you use to set a password for your account:
    A page that you use to set a password for your account
  6. Enter a password, then select Activate and Log In.
    Freshdesk shows a confirmation message:
    A confirmation messages
You have a Freshdesk account.