General tasks to get information for customer support
It is important to know how to get the different types of information that ezyVet customer support can use to help you.
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ezyVet
Customer support information How to get good customer support for ezyVet The ezyVet support tool ezyVet performance troubleshooting Support tickets and access Remote access Support sessions Resize an image ezyVet Academy Feature requests FileZilla Changes to clinical summaries in ezyVet version 40.4 Problem with the Invoice Revenue By Group report in ezyVet version 42.0 Support ticket priorities License information and SMS information shown in IDEXX invoices July 24, 2025: Test code updates for IDEXX in-house diagnostics About your site address Get the ezyVet version number of your site About screenshots for customer support Clear your web browser cache Find the IP address of your Microsoft Windows device