Customer support information
Read about tools and methods that help you to get good customer support quickly and easily.
Note: For information about how to contact ezyVet customer support, refer to docs.ezyvet.com/en/ezyvet-customer-support.
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How to get good customer support for ezyVet The ezyVet support tool ezyVet performance troubleshooting General tasks to get information for customer support Support tickets and access Remote access Support sessions Resize an image ezyVet Academy Feature requests FileZilla Changes to clinical summaries in ezyVet version 40.4 Problem with the Invoice Revenue By Group report in ezyVet version 42.0 Support ticket priorities License information and SMS information shown in IDEXX invoices July 24, 2025: Test code updates for IDEXX in-house diagnostics