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Knowledge Center: New for March 7, 2025

Read about new documentation and changes in the ezyVet Knowledge Center.

New

Note: For a full list of refunds documentation, refer to Refunds.

New documentation about client account balances: Client account balances in ezyVet

Changes from customer feedback

ProductYou wantedWe made changes to
ezyVet“Not complete, need to know how to see cancelled appointments”Cancel an appointment
ezyVet “Nowhere in any of the documentation are there instructions pertaining to doing a refund.”Refunds
ezyVet “If a client wants to be paid for a credit (-) balance on their account, what do you do?”Refund a client account credit
ezyVet“Need further info for if there are multiple items on one invoice and you only want to credit one item.”Refund a part of a client payment