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License information and SMS information shown in IDEXX invoices

Invoices that you receive from IDEXX for ezyVet show information about ezyVet user licenses and SMS messages. It is important to know about the information and its relation to areas of the ezyVet user interface.

Theses are the three applicable types of license and SMS information that an IDEXX invoice shows:
  • Licensed user count
  • Licensed location count
  • SMS usage count

Licensed user count

The licensed user count is the total license range that your organization used for the month. An IDEXX invoice shows the licensed user count as a line item with ezyVet Subscription Tier By Users shown in the DESCRIPTION column:
An invoice line item
The ezyVet license ranges are:
  • One user
  • 2 to 9 users
  • 10 to 19 users
  • 20 to 29 users
  • 30 to 49 users
  • 50 to 74 users
  • 75 and more users
To know the ezyVet license range that your organization uses:
  1. Select Admin.
  2. In the settings list, select Settings.
  3. Select Businesses.
  4. In the left sidebar, select the applicable organization.
  5. Read the value that shows in the License Range box.
Figure 1. The License Range box

Licensed location count

The licensed location count is the total number of ezyVet department licenses that your organization used for the month. An IDEXX invoice shows the licensed location count as a line item with ezyVet Additional Location Subscription shown in the DESCRIPTION column:
An invoice line item
To know the number of department licenses that your organization uses:
  1. Select Admin.
  2. In the settings list, select Settings.
  3. Select Billing.
  4. Read the values that show in the ezyVet Application - Departments row.
Figure 2. The ezyVet Application - Departments row
The ezyVet Application - Departments row

SMS usage count

The SMS usage count is the number number of SMS messages that your organization sent for the month. An IDEXX invoice shows the SMS usage count as a line item with ezyVet Reminders SMS Sent shown in the DESCRIPTION column.