ezyVet Go shows a clinical record is disabled or merged error
Do this troubleshooting if ezyVet Go shows The clinical record relating to this note is either disabled or merged into another record, you cannot save this record when you try to sync.
The applicable clinical record is disabled or merged
The clinical record of the appointment that ezyVet Go
tries to sync:
- Is disabled
- Was merged to a different clinical record after the most recent sync
Do these steps in ezyVet.
- Select Dashboard.
- Select Calendar.ezyVet shows the calendar.
- Open a shortcut menu for the appointment and select Edit Appointment.ezyVet shows the appointment settings.
- Select Restore.