ezyVet Go shows a client selection error for an appointment type
Do this troubleshooting if ezyVet Go shows You
need to have a client selected for <appointment type> appointments
when you try to sync.
Note: ezyVet Go shows the name of
the appointment type in the <appointment type> text. For
example, the error message could show You need to have a client selected
for Consult (15 Mins) appointments.
A new appointment does not have a client selected
A new appointment of an appointment type that uses a mandatory client contact record does not have a client selected.
Make the necessary selection in ezyVet Go
- Find and open the applicable appointment.
- Select the applicable client.
- Try to sync ezyVet Go again.
Make the necessary selection in ezyVet
Do these steps in ezyVet.
- Select Dashboard.
- Select Calendar.ezyVet shows the calendar.
- Open a shortcut menu for the appointment, then select Edit Appointment.ezyVet shows the appointment settings.
- Select Save.