ezyVet Go shows an appointment is charging for travel error
Do this troubleshooting if ezyVet Go shows This appointment is charging for travel, so must specify the address travelling to when you try to sync.
The appointment type uses a mandatory address
The appointment uses an appointment type that is configured to invoice travel costs. Thus, the appointment must have an address selected.
Select an address in ezyVet Go
- Find and open the applicable appointment.
- Make sure that you select an address
- Try to sync ezyVet Go again.
Select an address in ezyVet
Do these steps in ezyVet.
- Select Admin.
- In the settings list, select Settings.
- Select Appointment Types.ezyVet shows the configured appointment types of your site.
- Set Charge Travel Fee to
NO.
- Select Save.