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    ezyVet Go

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      Troubleshooting

      • ezyVet Go shows an Inactive animal records for cannot be used for appointments error

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Troubleshooting

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ezyVet Go shows an Inactive animal records for cannot be used for appointments error

The patient record of an appointment was disabled after the most recent sync

Enable the applicable record in ezyVet Go

  1. Find and open the applicable appointment.
  2. Change the patient record to an enabled patient record.
  3. Try to sync ezyVet Go again.

Enable the applicable record in ezyVet

Do these steps in ezyVet.

  1. Select Patients.
    The Patients tab
    The left sidebar shows the patient records of your site.
  2. Find and select the applicable patient record.
  3. Select Restore.
    The Restore button
Parent topic: Troubleshooting
Related concepts
  • About ezyVet Go sync problems
Related information
  • ezyVet Go shows a clinical record is disabled or merged error
  • ezyVet Go shows a contact is not the owner of the animal error
  • ezyVet Go shows a consult ID must be for the given animal ID error
  • ezyVet Go shows an invalid appointment type provided error
  • ezyVet Go shows a select an animal for this clinical record error
  • ezyVet Go shows a patient selection error for an appointment type
  • ezyVet Go shows a client selection error for an appointment type
  • ezyVet Go shows an Inactive appointment statuses cannot be used for appointments error
  • ezyVet Go shows an internal error has occurred error messages
  • ezyVet Go shows a You must provide the user ID of a Vet error
  • ezyVet Go shows an animal specified is inactive error
  • ezyVet Go shows an appointment is charging for travel error
  • ezyVet Go shows a billing quantity must be greater than 0.00 error
  • ezyVet Go shows a no remaining medication to dispense error
  • ezyVet Go shows a provided resource cannot be booked error
  • ezyVet Go shows a resource owner or authorization server denied the request error
Troubleshooting
ezyVet Go

Last updated: April 16, 2024

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Related Articles:

  • Troubleshooting
  • About ezyVet Go sync problems
  • ezyVet Go shows a clinical record is disabled or merged error
  • ezyVet Go shows a contact is not the owner of the animal error
  • ezyVet Go shows a consult ID must be for the given animal ID error
  • ezyVet Go shows an invalid appointment type provided error
  • ezyVet Go shows a select an animal for this clinical record error
  • ezyVet Go shows a patient selection error for an appointment type
  • ezyVet Go shows a client selection error for an appointment type
  • ezyVet Go shows an Inactive appointment statuses cannot be used for appointments error
  • ezyVet Go shows an internal error has occurred error messages
  • ezyVet Go shows a You must provide the user ID of a Vet error
  • ezyVet Go shows an animal specified is inactive error
  • ezyVet Go shows an appointment is charging for travel error
  • ezyVet Go shows a billing quantity must be greater than 0.00 error
  • ezyVet Go shows a no remaining medication to dispense error
  • ezyVet Go shows a provided resource cannot be booked error
  • ezyVet Go shows a resource owner or authorization server denied the request error

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