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ezyVet Go shows a consult ID must be for the given animal ID error

Do this troubleshooting if ezyVet Go shows The consult ID must be for the given animal ID when you try to sync.

The contact record of the patient was changed after the most recent sync

This can occur with syndicate contact records.

  1. Find and open the applicable appointment.
  2. Change the patient of the appointment to a different patient.
  3. Change the different patient of step 2 back to the initial patient.
  4. Try to sync ezyVet Go again.