Printed documents have missing images
Template images have an incorrect file format
If you use a template image in the source document template, the template image must have the correct file format. The correct file formats are PNG or JPG. If you use a different format (for example, SVG), ezyVet will not show the image in printed documents that use the template image.
Do a check of the image file format
A practice manager or a person with the necessary administrator permissions must do these steps.
- Make sure
that the file format of the image is correct.Note: If the file format is incorrect, ezyVet shows a broken image icon where the image preview usually shows:
An image of a background template has an incorrect file format
If you use a background template in the source document template, the background template image must have the correct file format. The correct file formats are PNG or JPG. If you use a different format (for example, SVG), ezyVet will not show the image in printed documents that use the template image.
Do a check to make sure that the image file format is correct
A practice manager or a person with the necessary administrator permissions must do these steps.
- Make sure
that the file format of the image is correct.Note: If the file format is incorrect, ezyVet shows a broken image icon where the image preview usually shows: