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        Printing troubleshooting

        • Documents do not print

        • A printer incorrectly prints more than one page

        • An image that you add to ezyVet shows an incorrect orientation

        • ezyVet does not show pop-up windows of PDF documents

        • Printed documents have missing or empty content

        • Printed documents have missing images

        • An online portal document does not show a signature box

        • A template variable does not show content

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Printing troubleshooting

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ezyVet does not show pop-up windows of PDF documents

ConditionCopy

When you select the Print button to print a document, ezyVet usually shows a pop-up window with the PDF document. Then, you use the pop-up window to print the PDF document. Do this troubleshooting if ezyVet does not show the pop-up window.

Google Chrome has a pop-up blocker extensionCopy

Change the pop-up blocker settingsCopy

Find the pop-up blocker extension and change its settings to let ezyVet show pop-up windows.
Note: For information about how to do a check of extensions, refer to support.google.com/chrome_webstore/answer/2664769.

The Google Chrome pop-up blocker is enabledCopy

Disable Chrome's pop-up blockerCopy

Note: For information about how to configure Chrome's pop-up blocker, refer to support.google.com/chrome/answer/95472.
Parent topic: Printing troubleshooting
Related information
  • Documents do not print
  • A printer incorrectly prints more than one page
  • An image that you add to ezyVet shows an incorrect orientation
  • Printed documents have missing or empty content
  • Printed documents have missing images
  • An online portal document does not show a signature box
  • A template variable does not show content
  • An ezyPrint printer prints blank labels
  • The content of ezyPrint printed labels is very small

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ON THIS PAGE

  • ezyVet does not show pop-up windows of PDF documents

    • Condition

    • Google Chrome has a pop-up blocker extension

    • Change the pop-up blocker settings

    • The Google Chrome pop-up blocker is enabled

    • Disable Chrome's pop-up blocker

Troubleshooting
ezyVet

Last updated: June 16, 2024

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Related Articles:

  • Printing troubleshooting
  • Documents do not print
  • A printer incorrectly prints more than one page
  • An image that you add to ezyVet shows an incorrect orientation
  • Printed documents have missing or empty content
  • Printed documents have missing images
  • An online portal document does not show a signature box
  • A template variable does not show content
  • An ezyPrint printer prints blank labels
  • The content of ezyPrint printed labels is very small

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