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General tasks to get information for customer support

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Find the IP address of your Microsoft Windows device

To configure some types of integrations and devices, it is important to know the IP address of your Windows device. For example, IP address information is important to know to correctly configure an IDEXX VetLab Station with ezyVet. It is also important to know if an IP address is a static IP address or a dynamic IP address.

To find the IP address, do this procedure.
Note: This procedure only gives the IP address of your device. It does not give the public IP address that is applicable to your internet connection or organization. Thus, you cannot use this procedure to get an IP address that you can use for an IP allowlist.
Note: This procedure uses Windows 10 as an example. A different Windows version has different screens.
  1. Sign in to Windows.
  2. Select Windows Key + R.
    Windows shows the Run dialog box.
  3. In the Open box, enter cmd
    The Open box
  4. Select OK.
    Windows shows the Command Prompt window.
  5. Enter ipconfig /all
    The ipconfig /all command
  6. Select Enter.
    Windows shows many text lines of network information. The text lines are in groups that relate to the physical network adapters that your device has. For example, text lines of the Ethernet adapter group relate to the Ethernet adapter of your device. And text lines of the Wireless LAN adapter group relate to the wireless network adapter.
    The image that follows shows the network information of a wireless network adapter. Because DHCP Enabled shows Yes, the device has a dynamic IP address. Windows shows the dynamic IP address at the end of the IPv4 Address line. Thus, the dynamic IP address is 10.22.32.161.
    IP address information

    If DHCP Enabled shows No, the device has a static IP address.

Windows:
  • Shows the IP address of your device
  • Shows if the IP address is a static IP address or a dynamic IP address
Parent topic: General tasks to get information for customer support
Related concepts
  • About your site address
  • About screenshots for customer support
  • Clear your web browser cache
Related tasks
  • Get the ezyVet version number of your site

Procedure
ezyVet

Last updated: May 15, 2024

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Related Articles:

  • General tasks to get information for customer support
  • About your site address
  • Get the ezyVet version number of your site
  • About screenshots for customer support
  • Clear your web browser cache

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