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    ezyVet

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      Invoicing

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      Payments

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      Staff management

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      ezyVet administration

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      Reference information

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      Customer support information

      • How to get good customer support for ezyVet

      • The ezyVet support tool

      • ezyVet performance troubleshooting

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        General tasks to get information for customer support

        • About your site address

        • Get the ezyVet version number of your site

        • About screenshots for customer support

        • Clear your web browser cache

        • Find the IP address of your Microsoft Windows device

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        Support tickets and access

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        Support sessions

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        ezyVet Academy

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        Feature requests

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        FileZilla

      • Changes to clinical summaries in ezyVet version 40.4

      • Problem with the Payment Revenue By Group report in ezyVet version 42.0

      • Support ticket priorities

      • License information and SMS information shown in IDEXX invoices

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      Release notes

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      ezyVet API

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      Glossary

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    Vello

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    ezyVet Scan

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    ezyVet Go

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    Vet Radar

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    ezyVet Data Lake

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    IDEXX SmartFlow

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    Knowledge Center: New and published

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    Pilot features

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  7. General tasks to get information for customer support

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General tasks to get information for customer support

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Get the ezyVet version number of your site

The ezyVet version number is important information that helps IDEXX customer support correct problems for you.

To get the ezyVet version number, do this procedure.
  1. Sign in to ezyVet.
  2. Select the Support button, then select Make a support ticket.
    The Support button
    ezyVet shows the support tool.
The Version of ezyVet box of the support tool shows the ezyVet version number of your site:
The Version of ezyVet box
Parent topic: General tasks to get information for customer support
Related concepts
  • About your site address
  • About screenshots for customer support
  • Clear your web browser cache
Related tasks
  • Find the IP address of your Microsoft Windows device

Procedure
ezyVet

Last updated: January 22, 2025

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Related Articles:

  • General tasks to get information for customer support
  • About your site address
  • About screenshots for customer support
  • Clear your web browser cache
  • Find the IP address of your Microsoft Windows device

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