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ezyVet Go shows an Inactive appointment statuses cannot be used for appointments error message

An appointment status was deactivated in ezyVet after the most recent sync

The result is a sync problem because an appointment cannot use a deactivated appointment status.

  1. Find and open the applicable appointment.
  2. Go the Review Details screen.
  3. Set Appointment Status to an activated appointment status.
  4. Try to sync ezyVet Go again.

Do these steps in ezyVet.

  1. Select Admin.
    The Admin tab
  2. In the settings list, select Settings.
    The Settings setting in the settings list
  3. Select Appointment Statuses.
    The Appointment Statuses setting
    ezyVet shows the configured appointment statuses of your site.
  4. Find and open the deactivated appointment status
  5. Select Restore.
    The Restore button
  6. Try to sync ezyVet Go again.