ezyVet Go shows an Inactive animal records for cannot be used for appointments error message
The patient record of an appointment was deactivated after the most recent sync
Activate the applicable record in ezyVet Go
- Find and open the applicable appointment.
- Change the patient record to an activated patient record.
- Try to sync ezyVet Go again.
Activate the applicable record in ezyVet
Do these steps in ezyVet.
- Select Patients.The left sidebar shows the patient records of your site.
- Select Restore.