ezyVet Go shows an animal specified is inactive error message
Do this troubleshooting if shows The animal specified is inactive when you try to sync.
The patient record of an appointment was deactivated after the most recent sync
Activate the applicable record in ezyVet Go
- Find and open the applicable appointment.
- Change the patient record to an activated patient record.
- Try to sync ezyVet Go again.
Activate the applicable record in ezyVet
Do these steps in ezyVet.
- Select Patients.The left sidebar shows the patient records of your site.
- Select Restore.