When a practice manager makes or configures an email template, ezyVet shows two boxes with content.
The first box has content that ezyVet will show in an email
app that can use HTML content. HTML content can have text formatting and
images.
The second box is the Plaintext box. The
Plaintext box has unformatted content that ezyVet will show in an email app that cannot use HTML
content. Unformatted content does not have text formatting and images. As a result, you
cannot use the editor buttons to add formatting and images.Figure 1. The Plaintext box
When you send an email from ezyVet that uses the template,
ezyVet sends the content of both boxes at the same time.
Thus, persons who open the email with an app that cannot use HTML content can also read
the content.
When you enter content in the first box, ezyVet does not
automatically put the same content in the Plaintext box. You must
manually enter the content in the Plaintext box.
