Clients who use Gmail accounts could receive a bounce message after they send a reply to an email that you initially send from ezyVet. The cause of the bounce message is the configuration of Gmail's systems.

1. Select Admin.
   
2. In the settings list, select Templates.
   
3. Select Email Templates.
   
   ezyVet shows the configured email templates of your site.
4. Find and select the applicable email template.
   ezyVet shows the settings of the template.
5. In the email content, enter If you use a Gmail account, select here to send a reply.
   

   Note: You can enter different text if necessary.
6. Select the text that you entered.
   
7. Select the link button.
   
   ezyVet shows the Link dialog box.
8. Set Link Type to Email.
   
9. In the E-Mail Address box, enter the applicable email address of your organization.
   
10. Select OK.
    
11. Select Save.
    
    ezyVet shows a confirmation message: