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    ezyVet

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      Getting started

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      Clients

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        Make client contact records and change their information

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        Find and show client information

        • Contact record search

        • Reports and methods to find client information

        • Find SMS messages of a client

        • Find all clients that have Hear About Option data

        • Show a list of new clients

        • Show a list of clients

        • Get a list of inactive clients

        • Show a report of all client records that are disabled

        • Find client contact records made in a date range

        • Find clients who are in a region

        • Get a list of client email addresses

        • Find all communication records of a client and do a record export

        • Find clients who spend the most money

        • Print a client address label

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        Client messaging

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        Syndicates

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        Client management troubleshooting

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        Configuration of client contact records

      • Client management integrations

      • Client account balances in ezyVet

      • Financial information shown in contact records

      • Amount and Outstanding values in the Financial Records section

      • Client management integrations for ezyVet

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      Patients

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      Appointments

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      Products

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      Veterinary care

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      Invoicing

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      Payments

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      Refunds

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      Financial controls

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      Xero

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      Insurance

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      Document management

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      File attachments

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      Printing

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      Electronic signatures

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      Inventory

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      Staff management

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      ezyVet administration

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      Reference information

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      Customer support information

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      Release notes

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      ezyVet API

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      Glossary

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    Vello

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    ezyVet Scan

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    ezyVet Go

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    Vet Radar

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    ezyVet Data Lake

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    IDEXX SmartFlow

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    ezyVet Connect

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    Knowledge Center: New and published

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    Pilot features

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  7. Find and show client information

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Find and show client information

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Get a list of inactive clients

An inactive client is a client that your organization did not recently invoice. A list of inactive clients can help your organization keep accurate data for reporting and messaging (for example, end-of-year emails).

To show the list, do this procedure.
  1. Select Dashboard.
    The Dashboard tab
  2. Select Records.
    The Records tab
    ezyVet shows the Records screen.
  3. Set Record Type to Contact.
    The Contact record type
  4. In the All section, select the green plus button to add a filter.
    The All section
  5. Set the filter to Number Of Invoices In Period.
    The Number Of Invoices In Period filter
  6. In the # of Invoices section of the filter, set the mathematical comparison to <=.
    The # of Invoices section of the filter
  7. In the box of the # of Invoices section of the filter, enter 0.
    The # of Invoices section of the filter
  8. In the remaining boxes of the filter, select the applicable date range.
    The remaining boxes of the # of Invoices section
  9. Select Show Records.
    The Show Records button
ezyVet shows the list. Use the information to make a decision about which records are inactive clients.
Parent topic: Find and show client information
Related concepts
  • Contact record search
  • Reports and methods to find client information
Related tasks
  • Find SMS messages of a client
  • Find all clients that have Hear About Option data
  • Show a list of new clients
  • Show a list of clients
  • Show a report of all client records that are disabled
  • Find client contact records made in a date range
  • Find clients who are in a region
  • Get a list of client email addresses
  • Find all communication records of a client and do a record export
  • Find clients who spend the most money
  • Print a client address label

Procedure
ezyVet

Last updated: December 14, 2024

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Related Articles:

  • Find and show client information
  • Contact record search
  • Reports and methods to find client information
  • Find SMS messages of a client
  • Find all clients that have Hear About Option data
  • Show a list of new clients
  • Show a list of clients
  • Show a report of all client records that are disabled
  • Find client contact records made in a date range
  • Find clients who are in a region
  • Get a list of client email addresses
  • Find all communication records of a client and do a record export
  • Find clients who spend the most money
  • Print a client address label

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