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Financial information shown in contact records

The Financial Records section of the Financial tab of a client contact record shows the client's payments, invoices, and credit notes.

Figure 1. The Financial Records section

The Financial Records section of the Financial tab
Each financial record entry of the Financial Records section can have a different icon and color. This table gives:
  • Each icon and the record type that it identifies
  • Each color and the information that the color identifies
IconRecord typeColorInformation
The icon of an invoice recordInvoiceBright yellowThe invoice is not fully paid.
The icon of an invoice recordInvoiceWhiteThe invoice is fully paid.
The icon of a payment recordPaymentBright greenOnly some of the payment has an allocation to a different financial record. Applicable financial records are:
  • Invoices
  • Credit notes
  • Other payments
The icon of a payment recordPaymentPale greenAll of the payment has an allocation to a financial record. Applicable financial records are:
  • Invoices
  • Credit notes
  • Other payments
Tip: To open a financial record directly from the Financial Records section, double-click the applicable entry.