ezyVet Knowledge Center

Get access to documentation, training, and other high-quality resources.

Browse documentation

Browse documentation Contents

ezyVet

Xero

Xero troubleshooting

The Xero Management dashboard tab shows an Account code or ID must be specified error message

ezyVet Scan

ezyVet Go

Vet Radar

Vello Client Engagement

ezyVet Data Lake

ezyVet Connect

Knowledge Center: New and published

Pilot features

The Xero Management dashboard tab shows an `Account code or ID must be specified` error message

If the Xero Management dashboard tab shows the The following errors occurred exporting to Xero: Account code or ID must be specified error message, do this troubleshooting.

The Account code or ID must be specified error message — Figure 1. The `Account code or ID must be specified` error message

An invoice line item does not have an account code

Add an account code to the applicable line item of the invoice

Select Financial.
Select Invoices.
Find and select the applicable invoice.
ezyVet shows the settings of the invoice.
If the invoice has an payment allocation, remove the payment allocation.
Select UNAPPROVE.
ezyVet shows a confirmation message:
In the Account box, select the applicable account.
Select APPROVE.
ezyVet shows a confirmation message:
If the invoice had a payment allocation, do the payment allocation again.