Xero troubleshooting If you have problems with Xero and ezyVet, use this troubleshooting information. The Xero Management dashboard tab shows a Tax amount cannot be greater than the line amount error messageThe Xero Management dashboard tab shows a Xero is disconnected - Please reconnect from Integration settings error messageThe Xero Management dashboard tab shows a Payment could not be exported, invoice is not in Xero error messageThe Xero Management dashboard tab shows a document date cannot be before the period lock date error messageThe Xero Management dashboard tab shows an Account code or ID must be specified error messageThe Xero Management dashboard tab shows a TaxType code does not exist or cannot be used for this type of transaction error messageThe Xero Management dashboard tab shows a specified contact details matched an archived contact error messageThe Xero Management dashboard tab shows a contact of this name already exists error messageThe Xero Management dashboard tab shows a contact name is already assigned to another contact error messageParent topic: XeroRelated conceptsXero, ezyVet, and payment information syncRecommended maximum numbers for invoices and XeroRecommended configuration of Xero to operate with ezyVetGeneral steps to configure ezyVet to operate with XeroThe Xero Management dashboard tabImportant information about contact records and XeroGeneral steps to use credit notes for deposits with XeroRelated tasksSync an ezyVet invoice record to XeroMake a change to an invoice that you synced to XeroRelated informationXero configuration