home

Browse documentation

ezyVet Knowledge Center

Get access to documentation, training, and other high-quality resources.

Make a change to an invoice that you synced to Xero

If you synced an invoice record to Xero, you cannot make changes to the invoice record. Before you can make a change, you must void the invoice in Xero.

To make a change to an invoice that you synced to Xero, do this procedure.
  1. Select Financial.
    The Financial tab
  2. Select Invoices.
    The Invoices setting
    ezyVet shows the invoice records of your site.
  3. Find and select the applicable invoice.
    ezyVet shows the settings of the invoice.
  4. Select XERO RECORD.
    The XERO RECORD
    Your browser opens the invoice record in Xero.
  5. Select Credit Note Options.
    The Credit Note Options button
    Xero shows more options.
  6. Select Void.
    The Void button
Xero syncs the change to ezyVet automatically. After the sync is completed, you can make changes to the invoice record.
Tip: If you cannot wait for the sync to complete, select Update Records From Xero in the Xero Management dashboard tab. After you select Update Records From Xero, ezyVet syncs records from Xero immediately. As a result, you can make changes to the invoice.