The Xero Management dashboard tab shows a specified
contact details matched an archived contact error message
If the Xero Management dashboard tab shows The
specified contact details matched an archived contact. Archived contacts cannot
currently be edited via the API, do this troubleshooting.Figure 1. The error message
A staff member disabled the client contact record in Xero
Enable the client contact record in Xero
Sign in to Xero.
Select Contacts.
Select Customers.
Xero shows your client contact
records.
Select Archived.
Xero shows the client contact
records that you disabled.
Find and select the applicable client contact record.
Xero shows the settings of the
client contact record.
