The Xero Management dashboard tab shows a Payment could not be exported, invoice is not in Xero error message
Xero does not have the invoice record that is related to the applicable payment record
If Xero does not have the invoice record, ezyVet cannot sync the related payment record to Xero. For example, if an invoice line item has an incorrect account code, ezyVet cannot sync the invoice to Xero. Then, if the applicable client makes payment for the invoice in ezyVet, ezyVet cannot sync the payment record for the invoice to Xero.
Sync the invoice record to Xero
- Select Dashboard.
- Select Xero Management.ezyVet shows the Xero Management screen.
- Select the sync button.ezyVet shows a confirmation message.