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Xero

Xero troubleshooting

The Xero Management dashboard tab shows a TaxType code does not exist or cannot be used for this type of transaction error message

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The Xero Management dashboard tab shows a `TaxType code does not exist or cannot be used for this type of transaction` error message

The applicable tax record in ezyVet's system settings has an incorrect tax type code

The error message that the Xero Management dashboard tab shows includes the incorrect tax type code in its output. For example, this error message shows an incorrect tax type of OUTPUT2:
An applicable error message

Configure the correct tax type code

A practice manager or a person with the necessary administrator permissions must do these steps.

Refer to Xero API documentation and make sure that you have the correct tax type code.
Select Admin.
In the settings list, select Financial.
Select TAX Rates.
ezyVet shows the New Gst Rate screen.
Find and select the applicable tax rate record.
ezyVet shows the settings of the tax rate record.
Select Integration Settings.
In the Xero Output Code box, enter the correct tax type code.
Select Save.
ezyVet shows a confirmation message: