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ezyVet system requirements

The system requirements give information about the systems to get the best results with ezyVet for your organization.

Primary internet connection

Make sure that you use a primary internet connection with good performance.

This table gives the necessary download speeds for the primary internet connection:

Organization sizeDownload speed
SmallMinimum 20 Mbps
LargeMinimum 50 Mbps
Tip: To measure your download speed, go to www.speedtest.net.
Note: Before your site go-live, contact ezyVet customer support:
  • If ezyVet has slow performance are slow
  • If your internet connection frequently disconnects
  • If your internet download speed is less than 20 Mbps

Backup internet connection (optional)

A backup internet connection helps to make sure that ezyVet continues to operate if your primary internet connection is not available. Backup internet connections can have low cost and can also use the data plan of your mobile phone. For more information, contact your phone company or internet company.

Make sure that your backup internet connection has the same performance as your primary internet connection.

Computers and software

ItemProduct or configuration
ProcessorIntel Core i3 (minimum is a Core i3 model available in the previous three years)
RAMMinimum: 8 GB

Recommended: 16 GB

DisplayMinimum of Full HD resolution (1920 × 1080)
Operating systemMicrosoft Windows (minimum version is Windows 11)

Apple macOS

Web browserGoogle Chrome
Other appsAdobe Acrobat Reader DC (optional but recommended)

Microsoft Office or equivalent (optional but recommended)

Diagnostics devices

ezyVet has integrations for many different diagnostics devices.To help make sure that a diagnostics device operates with ezyVet correctly:
  • Contact customer support for the diagnostic device
  • Refer to the device documentation
  • Contact ezyVet customer support

Printers and peripherals

ItemProduct
Label printer Recommended:
  • DYMO LabelWriter 550
  • Zebra ZD411 (thermal direct)
Note: Only use labels that are DYMO-approved with the DYMO LabelWriter 550. General labels are not compatible with the DYMO LabelWriter 550.
LabelsUse thermal direct labels (70 mm × 45 mm)

For barcode labels, use thermal direct labels (31 mm × 22 mm × 3 mm)

Barcode scannerUse a USB barcode scanner or a Bluetooth barcode scanner.
Note: A smart barcode scanner is not necessary for operation with ezyVet.
Note: To print directly from ezyVet, use ezyPrint. For more information, refer to the ezyPrint documentation.

Payment systems

For information about ezyVet integrations for payment systems that are available for your region, refer to ezyvet.com/partners/all/payments.

Tablets

ezyVet is compatible with:
  • Android tablets
  • Apple iPad

This table shows the recommended hardware specifications for tablets:

HardwareSpecification
Screen1920 × 1080 resolution
ProcessorQuad-core, 2 GHz (minimum)
RAM3 GB (minimum)

Make sure that a tablet operating system is not more than two versions before the newest version.

ezyVet customer support recommends that you use a tablet with:
  • A camera
  • A protective case
  • A minimum battery life of eight hours