ezyVet system requirements
The system requirements give information about the systems to get the best results with ezyVet for your organization.
Primary internet connection
Make sure that you use a primary internet connection with good performance.
This table gives the necessary download speeds for the primary internet connection:
| Organization size | Download speed |
|---|---|
| Small | Minimum 20 Mbps |
| Large | Minimum 50 Mbps |
- If ezyVet has slow performance are slow
- If your internet connection frequently disconnects
- If your internet download speed is less than 20 Mbps
Backup internet connection (optional)
A backup internet connection helps to make sure that ezyVet continues to operate if your primary internet connection is not available. Backup internet connections can have low cost and can also use the data plan of your mobile phone. For more information, contact your phone company or internet company.
Make sure that your backup internet connection has the same performance as your primary internet connection.
Computers and software
| Item | Product or configuration |
|---|---|
| Processor | Intel Core i3 (minimum is a Core i3 model available in the previous three years) |
| RAM | Minimum: 8 GB Recommended: 16 GB |
| Display | Minimum of Full HD resolution (1920 × 1080) |
| Operating system | Microsoft Windows (minimum version is Windows 11) Apple macOS |
| Web browser | Google Chrome |
| Other apps | Adobe Acrobat Reader DC (optional but recommended) Microsoft Office or equivalent (optional but recommended) |
Diagnostics devices
- Contact customer support for the diagnostic device
- Refer to the device documentation
- Contact ezyVet customer support
Printers and peripherals
| Item | Product |
|---|---|
| Label printer | Recommended:
Note: Only use labels that are DYMO-approved with the DYMO LabelWriter 550. General labels are not compatible with the DYMO LabelWriter 550. |
| Labels | Use thermal direct labels (70 mm × 45 mm) For barcode labels, use thermal direct labels (31 mm × 22 mm × 3 mm) |
| Barcode scanner | Use a USB barcode scanner or a Bluetooth barcode scanner. Note: A smart barcode scanner is not necessary for operation with ezyVet. |
Payment systems
For information about ezyVet integrations for payment systems that are available for your region, refer to ezyvet.com/partners/all/payments.
Tablets
- Android tablets
- Apple iPad
This table shows the recommended hardware specifications for tablets:
| Hardware | Specification |
|---|---|
| Screen | 1920 × 1080 resolution |
| Processor | Quad-core, 2 GHz (minimum) |
| RAM | 3 GB (minimum) |
Make sure that a tablet operating system is not more than two versions before the newest version.
- A camera
- A protective case
- A minimum battery life of eight hours