System requirements for Vet Radar
The system requirements give information about the minimum and recommended technology to correctly use Vet Radar.
- Make sure that Vet Radar has the best performance
- Make sure that your site does not have problems after go-live
Recommended internet connection
- If your internet connection is intermittent
- If the loading times of your web pages are slow
- If your download speed is less than 5 Mbps
| Organization size | Download speed |
|---|---|
| Small (less than 20 staff) | 20 Mbps |
| Large (more than 100 staff) | 50 Mbps minimum |
Recommended browser
IDEXX customer support recommends that you use Vet Radar with Google Chrome.
If necessary, you can use Vet Radar with other browsers (for example, Firefox and Safari).
Recommended phones
Vet Radar is compatible with phones that use Android or Apple iOS.
- Has a minimum of 2 GB RAM
- Has a minimum 32 GB of disk space
Recommended tablets
- Android tablets
- Apple iPad
If you use an Android tablet, make sure that it has a minimum operating system of Android 8 (Oreo).
If you use an iPad, make sure that it has a new version of iOS.
IDEXX customer support recommends that you use a tablet that has a camera and a protective case.
Make sure that the tablet has a minimum battery life of eight hours.
| Hardware | Specification |
|---|---|
| Screen | 10 inches (minimum), 1920 × 1200 resolution (minimum) |
| Processor | Quad-core, 2 GHz (minimum) |
| RAM | 3 GB (minimum) |
| Disk space | 32 GB |
Recommended large displays
IDEXX customer support recommends that you use a large display for the Vet Radar whiteboard. The large display makes it easy for staff to see the whiteboard. Use a large display that has high quality and a minimum Full HD resolution.
You must connect the large display to a device that has Google Chrome installed. Make sure that the large display and the device that you connect have a compatible video interface. For example, if the device uses an HDMI connection for video, make sure that the large display has an HDMI port.
Recommended device for the large display
- Must have Google Chrome installed
- Must have a compatible video interface
- Small devices that use Microsoft Windows 10 and Chrome (for example, an Intel NUC)
- General computers with an operating system that is compatible with Chrome
- Devices that use Google Chrome OS (for example, an ASUS Chromebit CS10)
- A Chromecast
| Item | Configuration |
|---|---|
| Processor | Quad-core processor |
| Memory | 2 GB |
| Drive | 16 GB solid-state drive (SSD) |