Get a support session
To get a support session, you can use ezyVet directly.
Make sure that you prepare this information:
- Make sure that you have a phone number that ezyVet customer support can use to speak to you during the call
- Make sure that you have the address of the applicable ezyVet site
- Make sure that you prepare information that is applicable to the support session
typeNote: For example, prepare a list of questions for the 15 Minute Q&A type of support session.
Note: Support sessions use remote access. ezyVet customer support uses ISL Light Client for remote access. ezyVet customer support can help you to configure ISL Light Client on your device. If necessary, you can
also install ISL Light Client before the support
session. For more information, refer to the HELP tab
documentation that shows you how to install ISL Light Client.
- Select Help.
- Select Book Scheduled Support Session.Your browser opens a new tab that shows the available support session types: