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ezyVet

Getting started

Clients

Patients

Appointments

Products

Veterinary care

Invoicing

Payments

Refunds

Financial controls

Xero

Insurance

Document management

File attachments

Printing

Electronic signatures

Inventory

Staff management

ezyVet administration

Date and time configuration

User account configuration

Security and access

Communications and messaging

SMS messages

About ezyVet SMS messages

Communication records of SMS messages

SMS messages and memos

SMS templates

About the mandatory unsubscribe message of SMS messages

Words that you are not permitted to use in ezyVet SMS messages

Configure a communication task to not send SMS messages

Configure ezyVet to not send SMS messages for appointment confirmations

Find and show SMS information

Find SMS messages that have a Failed status

Find clients who are unsubscribed from SMS messages

Show the total number of SMS messages sent from ezyVet

SMS: Know Your Customer (KYC) verification for United Kingdom sites

Communication record configuration

Fax configuration

Email configuration

Troubleshooting: Communications and messaging

Address configuration

Record configuration

Search configuration

User interface configuration

Site configuration

Wellness plan configuration

Tag configuration

Reports configuration

System monitoring

File attachments configuration

Other devices and software

Reference information

Customer support information

Release notes

ezyVet API

Glossary

Vello

ezyVet Scan

ezyVet Go

Vet Radar

ezyVet Data Lake

IDEXX SmartFlow

ezyVet Connect

Knowledge Center: New and published

Pilot features

Show the total number of SMS messages sent from ezyVet

To show the number of SMS messages that you sent from ezyVet, use the SMS Volumes report. The report output includes the number of SMS segments of the SMS messages.

To show the total number of messages, do this procedure.

Note: Each SMS message that you send from ezyVet can have more than one SMS segment. An SMS segment is part of the text of a full SMS message. An SMS provider automatically puts one SMS message that is more than a specified character limit into more than one SMS segment. For example, one SMS message that has more than 160 characters can have two SMS segments. The two SMS segments have the full text of the one SMS message.

IDEXX invoices your organization for the number of SMS segments of all SMS messages that your organization sent.

Select Reporting.
ezyVet shows the reports that are available for you to use.
In the settings list, select Financial.
Select SMS Volumes.
ezyVet shows the report settings.
In the Format section, select the applicable output format.
Use the Date Range boxes to select an applicable date range.
Note: The maximum date range that you can select is five years before the time that you do the report.
Select Print.
ezyVet downloads the report to your device.

The SMS Sent column of the report output shows the number of SMS messages sent for each hospital of your ezyVet site. The SMS Segments column shows the total number of SMS segments of the SMS messages sent for each hospital.