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Manually send messages to clients

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Adjust the content of an SMS message that has a Failed status and send it

If an SMS message has a Failed status, you can use the Communication dashboard tab to try and send it again. And if you want, you can adjust the message's text before you send it.

To try to send the message again, do this procedure.
  1. Select Dashboard.
    The Dashboard tab
  2. Select Communication.
    The Communication tab
    ezyVet shows message settings.
  3. In the From box and To box, enter the applicable date range.
    The From box and To box
  4. Set Status to Failed.
    The Status setting
    ezyVet shows the communication records of messages that have a Failed status.
  5. In the Communication Methods section, select the SMS button.
    The SMS button
    ezyVet shows only the communication records of SMS messages.
  6. Select the Re-Send button that is adjacent to the applicable SMS message record.
    ezyVet shows a New Communication dialog box.
  7. In the Select A Way To Communicate section, select the SMS button.
    The Select A Way To Communicate section
    The New Communication dialog box shows more settings. The settings include a Message box that shows the content of the initial text message.
  8. In the Message box, adjust the message content as necessary.
    The Message box
  9. Select Send.
    The Send button
    ezyVet shows a confirmation message:
    A confirmation message
ezyVet tries to send the messages.
Parent topic: Manually send messages to clients
Related tasks
  • Send an email to many clients at the same time
  • Send an SMS message to a client
  • Send an SMS message to many clients at the same time
  • Send SMS messages again that have a Failed status
Procedure
ezyVet

Last updated: May 7, 2024

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Related Articles:

  • Manually send messages to clients
  • Send an email to many clients at the same time
  • Send an SMS message to a client
  • Send an SMS message to many clients at the same time
  • Send SMS messages again that have a Failed status

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