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Send an email to many clients at the same time

To send an email to many clients at the same time, you can use the Records dashboard tab. As a result, it is not necessary to send one email to each client each time.

Make sure that your site has an applicable email template. ezyVet uses the email template to send the email.
To find the applicable clients and send an email to them, do this procedure.
Note: A practice manager can configure the time range that ezyVet uses to automatically send email messages. ezyVet automatically sends the email messages only in the time range that the practice manager configured.
Note: ezyVet customer support recommends that you do this procedure only for less than 1,000 clients at the same time.
  1. Select Dashboard.
    The Dashboard tab
  2. Select Records.
    The Records tab
    ezyVet shows the Records screen.
  3. Set Record Type to Contact.
    The Contact record type
  4. Set Active to Yes.
    The Yes value of the Active setting
  5. In the All section, select the green plus button to add a filter.
    The All section
  6. Set the filter to Contact Type.
    The Contact Type filter
  7. Set the Contact Type filter to Customer.
    The Customer setting of the Contact Type filter
  8. Select Show Records.
    The Show Records button
    ezyVet shows the client contact records.
  9. Select the applicable client contact records.
  10. In the Perform Action section, select All or Selected.
    The All and Selected buttons
    Note: To send a message to all clients of the search results, select All. To send a message to only the clients that you select, select Selected.
  11. In the Action list, select Generate Communication.
    The Generate Communication setting
  12. Select Action.
    The Action button
    ezyVet shows the Send Communication dialog box.
  13. If necessary, select This is Marketing.
    The This is Marketing setting
    Note: If you select This is Marketing, clients that have No Electronic Marketing (Spam Act Opt Out) set in their contact record will not receive the message.
  14. In the Method box, select Email.
    The Method box
  15. In the Template* box, select the applicable email template.
    The Template* box
  16. In the Status box, select Sending.
    The Status box
  17. In the Subscription box, select the applicable subscription group of the email.
    The Subscription box
  18. Select Confirm What To Send.
    The Confirm What To Send button
    ezyVet shows a dialog box that shows the clients who will receive the message and other related information.
  19. Do a check of the information and make sure that it is correct.
  20. If necessary, select Choose File to add an attachment from your device to the email.
    The Choose File button
  21. Select Generate Communication.
    The Generate Communication button
    ezyVet shows a confirmation message:
    A confirmation message
ezyVet makes the email messages and sends them to the clients at the applicable time.