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Xero troubleshooting

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The Xero Management dashboard tab shows an Account code or ID must be specified error message

If the Xero Management dashboard tab shows the The following errors occurred exporting to Xero: Account code or ID must be specified error message, do this troubleshooting.

Figure 1. The Account code or ID must be specified error message

The Account code or ID must be specified error message

An invoice line item does not have an account code

Add an account code to the applicable line item of the invoice

  1. Select Financial.
    The Financial tab
  2. Select Invoices.
    The Invoices setting
  3. Find and select the applicable invoice.
    ezyVet shows the settings of the invoice.
  4. If the invoice has an payment allocation, remove the payment allocation.
  5. Select UNAPPROVE.
    The UNAPPROVE button
    ezyVet shows a confirmation message:
    An Invoice unapproved message
  6. In the Account box, select the applicable account.
    The Account box
  7. Select APPROVE.
    The APPROVE button
    ezyVet shows a confirmation message:
    An Invoice approved message
  8. If the invoice had a payment allocation, do the payment allocation again.
Parent topic: Xero troubleshooting
Related information
  • The Xero Management dashboard tab shows a Tax amount cannot be greater than the line amount error message
  • The Xero Management dashboard tab shows a Xero is disconnected - Please reconnect from Integration settings error message
  • The Xero Management dashboard tab shows a Payment could not be exported, invoice is not in Xero error message
  • The Xero Management dashboard tab shows a document date cannot be before the period lock date error message
  • The Xero Management dashboard tab shows a TaxType code does not exist or cannot be used for this type of transaction error message
  • The Xero Management dashboard tab shows a specified contact details matched an archived contact error message
  • The Xero Management dashboard tab shows a contact of this name already exists error message
  • The Xero Management dashboard tab shows a contact name is already assigned to another contact error message
Troubleshooting
ezyVet

Last updated: June 11, 2024

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Related Articles:

  • Xero troubleshooting
  • The Xero Management dashboard tab shows a Tax amount cannot be greater than the line amount error message
  • The Xero Management dashboard tab shows a Xero is disconnected - Please reconnect from Integration settings error message
  • The Xero Management dashboard tab shows a Payment could not be exported, invoice is not in Xero error message
  • The Xero Management dashboard tab shows a document date cannot be before the period lock date error message
  • The Xero Management dashboard tab shows a TaxType code does not exist or cannot be used for this type of transaction error message
  • The Xero Management dashboard tab shows a specified contact details matched an archived contact error message
  • The Xero Management dashboard tab shows a contact of this name already exists error message
  • The Xero Management dashboard tab shows a contact name is already assigned to another contact error message

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