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  • ezyVet

  • Vello

  • ezyVet Scan

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    Vet Radar

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      Vet Radar troubleshooting

      • Vet Radar shows a product concentration is not set in ezyVet message

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Vet Radar troubleshooting

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Vet Radar shows a product concentration is not set in ezyVet message

Do this troubleshooting if Vet Radar shows a product concentration is not set in ezyVet message in the treatment pane.
The error message

A practice manager did not configure the concentration of the product in ezyVet

Set a temporary concentration in Vet Radar

  1. Select Patients.
    The Patients button
    Vet Radar shows the patient whiteboard.
  2. Select the applicable patient card.
  3. Use the arrows of the patient sheet control to select the applicable patient sheet.
    The patient sheet control
  4. Select + Add Treatment.
    The + Add Treatment button
    Vet Radar shows the Add Treatment pane.
  5. Select the applicable medication.
  6. In the Concentration section, select Ignore concentration.
    The Ignore concentration button
    Vet Radar shows the Override concentration setting.
  7. Select Override concentration.
    The Override concentration button
    Vet Radar shows the Concentration box.
  8. In the Concentration box, enter the concentration of the product.
    The Concentration box
  9. Make the other settings as necessary.
  10. Select Add to Sheet.
    The Add to Sheet button
    Vet Radar shows a confirmation message:
    The confirmation message

Use ezyVet to configure the concentration of the product

A practice manager or a person with the necessary administrator permissions must do these steps.

  1. Select Admin.
    The Admin tab
  2. In the settings list, select Products.
    The Products setting in the settings list
  3. Select Products.
    The Products setting
    The left sidebar shows the configured products of your site.
  4. Find and select the applicable medication product.
    ezyVet shows the product settings.
  5. Select Advanced.
    The Advanced tab
  6. In the Quantity box of the Concentration section, enter the value of the product.
    The Quantity box
  7. In the Unit box of the Concentration section, enter the unit of measurement for the product.
    The Unit box
  8. In the Volume box of the Concentration section, enter the unit of measurement for the volume of the product.
    The Volume box
  9. Select Save.
    The Save button
    ezyVet shows a confirmation message:

Troubleshooting
Vet Radar

Last updated: April 16, 2024

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