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About benefit consumption locking of wellness plan memberships

If necessary, you can lock the benefit consumption of a patient's wellness plan membership. A good example of when to use benefit consumption locking is if a client has unpaid invoices of their wellness plan.

After you lock the benefit consumption, ezyVet:
  • Stops the benefit consumption and discounts of the wellness plan membership
  • Records the change in the change log of the wellness plan membership
  • Continues the invoices of the wellness plan membership

A patient can continue to consume the benefits of their wellness plan membership only after you unlock the benefit consumption.

If the benefit consumption of a wellness plan membership is locked, the membership shows the unlock button:
The unlock button of a wellness plan membership
A locked benefit consumption shows the date that a person locked it in the Status column of the applicable wellness plan membership:
The Status column of the applicable wellness plan membership
If the benefit consumption of a wellness plan membership is not locked, the membership shows the lock button:
The lock button of a wellness plan membership