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Pause a wellness plan membership

If a client is going away for a period of time (for example, on vacation), you can pause a wellness plan membership. After you pause it, the patient cannot use the wellness plan benefits. And ezyVet stops the related invoices.

Make sure that your user account has the necessary permissions.
Note: When you do this procedure, ezyVet also uses the value of the Pause Limit setting of the related wellness plan that a practice manager configured. For more information, refer to the documentation about the configuration settings of a new wellness plan.
To pause a wellness plan membership, do this procedure.
  1. Select Patients.
    The Patients tab
  2. Select the applicable patient record.
  3. Select Wellness.
    The Wellness tab
    ezyVet shows the patient's wellness plans memberships in the Wellness Plan Memberships section:
    The Wellness Plan Memberships section of the Wellness tab
  4. Select the pause button of the applicable wellness plan membership.
    The pause button of a wellness plan membership
    ezyVet shows the Pause Membership dialog box.
  5. Use the Pause until setting to select the time to pause the plan.
    The Pause until setting
  6. Select Pause.
    The Pause button
  • ezyVet pauses the wellness plan membership
  • ezyVet changes the pause button of the wellness plan membership to an unpause button
    The Unpause button that shows a paused wellness plan membership