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      Invoicing

      • Troubleshooting for invoicing

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Troubleshooting for invoicing

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ezyVet shows a select the supplier for this diagnostic request error

Do this procedure if ezyVet shows Please select the supplier for this diagnostic request when you try to approve an invoice.

A billing trigger product of a diagnostics supplier does not have the necessary supplier contact record

The error can show when these conditions agree:
  1. You add a billing trigger product of a diagnostics supplier directly to an invoice line item
  2. The configuration of the billing trigger product does not have the necessary supplier contact record set

Do the necessary configuration

A practice manager or a person with the necessary administrator permissions must do these steps.

  1. Select Admin.
    The Admin tab
  2. Select Products.
    The Products setting
    The left sidebar shows the configured products of your site.
  3. Find and select the applicable billing trigger product.
    ezyVet shows the product settings.
  4. In the Properties section, double-click the Diagnostic box.
    The Diagnostic box
    ezyVet shows a dialog box with settings.
  5. Use the Supplier box to select the applicable supplier contact record.
    The Supplier box
  6. Select Update.
    The Update button
Parent topic: Troubleshooting for invoicing
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  • A barcode scanner incorrectly makes an invoice line item
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  • You cannot select product checkboxes when you print labels from the invoice screen
  • ezyVet shows a lockdown date error message when you try to unapprove an invoice
Troubleshooting
ezyVet
Practice manager

Last updated: April 16, 2024

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Related Articles:

  • Troubleshooting for invoicing
  • A barcode scanner records incorrect numbers
  • When you scan a barcode, your browser incorrectly opens a new browser window
  • A barcode scanner incorrectly makes an invoice line item
  • ezyVet shows You need to select a Batch/Serial when you try to approve an invoice
  • You cannot select product checkboxes when you print labels from the invoice screen
  • ezyVet shows a lockdown date error message when you try to unapprove an invoice

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