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        Troubleshooting for invoicing

        • A barcode scanner records incorrect numbers

        • When you scan a barcode, your browser incorrectly opens a new browser window

        • A barcode scanner incorrectly makes an invoice line item

        • ezyVet shows You need to select a Batch/Serial when you try to approve an invoice

        • ezyVet shows a select the supplier for this diagnostic request error

        • You cannot select product checkboxes when you print labels from the invoice screen

        • ezyVet shows a lockdown date error message when you try to unapprove an invoice

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Troubleshooting for invoicing

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You cannot select product checkboxes when you print labels from the invoice screen

After you select the Print Labels button in the invoice screen, ezyVet shows a Select Products To Print Labels For dialog box. Each product shown in the dialog box has a checkbox. If you select a checkbox, ezyVet will print a label for the product.

Do this troubleshooting if the checkboxes in the Select Products To Print Labels For dialog box are not available:
The Select Products To Print Labels For dialog box

ezyVet does not have the necessary label template set in its system settingsCopy

Copy

A practice manager or a person with the necessary administrator permissions must do these steps.

  1. Select Admin.
    The Admin tab
  2. In the settings list, select Templates.
    The Templates setting in the settings list
  3. Select Label Settings.
    The Label Settings tab
  4. In the Product Instructions Label box, select the applicable label template.
    The Product Instructions Label box
  5. Select Save.
    The Save button
    ezyVet shows a confirmation message:

Parent topic: Troubleshooting for invoicing
Related information
  • A barcode scanner records incorrect numbers
  • When you scan a barcode, your browser incorrectly opens a new browser window
  • A barcode scanner incorrectly makes an invoice line item
  • ezyVet shows You need to select a Batch/Serial when you try to approve an invoice
  • ezyVet shows a select the supplier for this diagnostic request error
  • ezyVet shows a lockdown date error message when you try to unapprove an invoice

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ON THIS PAGE

  • You cannot select product checkboxes when you print labels from the invoice screen

    • ezyVet does not have the necessary label template set in its system settings

Troubleshooting
ezyVet
Practice manager

Last updated: June 16, 2024

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Related Articles:

  • Troubleshooting for invoicing
  • A barcode scanner records incorrect numbers
  • When you scan a barcode, your browser incorrectly opens a new browser window
  • A barcode scanner incorrectly makes an invoice line item
  • ezyVet shows You need to select a Batch/Serial when you try to approve an invoice
  • ezyVet shows a select the supplier for this diagnostic request error
  • ezyVet shows a lockdown date error message when you try to unapprove an invoice

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