Troubleshooting for invoicing
If you have problems with invoicing, use this troubleshooting information.
Important: Test code updates for IDEXX in-house diagnostics (July 24, 2025) east Read more
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Troubleshooting
ezyVet
Invoicing Getting started Service fees Price adjustment reasons The not-ready-for-billing condition of invoices Price adjustment rules Medication invoicing Diagnostics invoicing Wellness plan invoicing Print invoices Find and show invoice information Send clients messages about invoices Recurring invoices Interest charges Tax Sales templates Estimates Statements Invoicing configuration A barcode scanner records incorrect numbers When you scan a barcode, your browser incorrectly opens a new browser window A barcode scanner incorrectly makes an invoice line item ezyVet shows You need to select a Batch/Serial when you try to approve an invoice ezyVet shows a select the supplier for this diagnostic request error You cannot select product checkboxes when you print labels from the invoice screen ezyVet shows a lockdown date error message when you try to unapprove an invoice
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