ezyVet shows a cannot be before/equal the start error when you save an appointment
Do this troubleshooting if ezyVet shows The end of
an appointment cannot be before/equal the start! when you try to save an
appointment:
ezyVet's system settings have an incorrect key shortcut in the Time Format box
If the Time Format box has an incorrect key shortcut, appointments will show the error. For a list of possible key shortcuts, go to: Key shortcuts for ezyVet's date and time format.
Enter the correct key shortcut
A practice manager or a person with administrator permissions must do these steps.
- Select Admin.
- In the settings list, select Settings.
- Select System.ezyVet shows a System Settings screen.
- Make sure that the Time Format box shows correct
key shortcuts.
The appointment start time is after its end time
The error occurs if the time that you enter in the Start
Time box of an appointment is after the time of the
End Time box. For example, an appointment cannot have
a start time of 10:00 PM and an end time of 12:30 AM during the same day:
Correct the times
Make sure that the Start Time box and End Time box of an appointment have the correct times.