Important: Test code updates for IDEXX in-house diagnostics (July 24, 2025) east Read more

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      Appointments

      • Appointments troubleshooting

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Appointments troubleshooting

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Calendar appointments have missing icons

Missing icons could include:
  • The demeanor status icon of a patient
  • The icon of a wellness plan membership
  • The icon for a recurring appointment
  • The icon that identifies the status of a related invoice
  • The SmartFlow icon

The calendar does not have Extra Details: On selected

Select the Extra Details: On setting

  1. Select Dashboard.
    The Dashboard tab
  2. Select Calendar.
    The Calendar tab
    ezyVet shows the calendar.
  3. In the calendar controls, select Extra Details: On.
    Extra Details: On setting
    Trouble: If you cannot see the calendar controls, select the gear button:
    The gear button of the calendar
Parent topic: Appointments troubleshooting
Related information
  • Calendar appointments show incorrect colors
  • ezyVet shows an already approved on billed invoice error when you cancel an appointment
  • ezyVet date boxes show NaN-NaN-NaN
  • ezyVet shows a resource access error when you change an appointment status
  • A planning guide does not correctly fill the applicable calendar space
  • ezyVet shows a contact ownership error when you try to discharge a patient
  • ezyVet shows a cannot be before/equal the start error when you save an appointment
  • When you hover over calendar appointments, ezyVet does not show pop-up windows
  • ezyVet shows An appointment needs a start date! when you try to save an appointment
Troubleshooting
ezyVet

Last updated: April 16, 2024

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Related Articles:

  • Appointments troubleshooting
  • Calendar appointments show incorrect colors
  • ezyVet shows an already approved on billed invoice error when you cancel an appointment
  • ezyVet date boxes show NaN-NaN-NaN
  • ezyVet shows a resource access error when you change an appointment status
  • A planning guide does not correctly fill the applicable calendar space
  • ezyVet shows a contact ownership error when you try to discharge a patient
  • ezyVet shows a cannot be before/equal the start error when you save an appointment
  • When you hover over calendar appointments, ezyVet does not show pop-up windows
  • ezyVet shows An appointment needs a start date! when you try to save an appointment

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