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      Appointments

      • Appointments troubleshooting

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Appointments troubleshooting

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A planning guide does not correctly fill the applicable calendar space

Condition

When you make and save a planning guide, it usually fills the applicable space in the calendar:
A planning guide that fills the correct space in the calendar
But it is possible that a new planning guide does not fill the applicable space:
A planning guide that does not fill the correct space in the calendar

The calendar has a small planning guide that is adjacent to the planning guide that you made

Remove the small planning guide

  1. Find the date and time in the calendar that has the problem.
  2. Zoom in your web browser.
    Tip: To zoom in, you can select Ctrl + Plus sign (+).
  3. Continue to zoom in carefully until you can see the small planning guide.
    The small planning guide
  4. Carefully hover over the small planning guide and right-click it.
  5. Select Cancel/Delete.
    The Cancel/Delete button
Parent topic: Appointments troubleshooting
Related information
  • Calendar appointments show incorrect colors
  • ezyVet shows an already approved on billed invoice error when you cancel an appointment
  • ezyVet date boxes show NaN-NaN-NaN
  • ezyVet shows a resource access error when you change an appointment status
  • Calendar appointments have missing icons
  • ezyVet shows a contact ownership error when you try to discharge a patient
  • ezyVet shows a cannot be before/equal the start error when you save an appointment
  • When you hover over calendar appointments, ezyVet does not show pop-up windows
  • ezyVet shows An appointment needs a start date! when you try to save an appointment
Troubleshooting
ezyVet

Last updated: December 14, 2024

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Related Articles:

  • Appointments troubleshooting
  • Calendar appointments show incorrect colors
  • ezyVet shows an already approved on billed invoice error when you cancel an appointment
  • ezyVet date boxes show NaN-NaN-NaN
  • ezyVet shows a resource access error when you change an appointment status
  • Calendar appointments have missing icons
  • ezyVet shows a contact ownership error when you try to discharge a patient
  • ezyVet shows a cannot be before/equal the start error when you save an appointment
  • When you hover over calendar appointments, ezyVet does not show pop-up windows
  • ezyVet shows An appointment needs a start date! when you try to save an appointment

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