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    ezyVet

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      Getting started

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      Clients

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      Patients

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      Appointments

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        Getting started

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        Planning guides

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        Send appointment messages, forms, and reminders

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        Virtual appointments

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        Find and show appointment information

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        Appointments and travel invoicing

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        Boarding

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        Kiosk: Easy client check-ins

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        E-booking

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        Appointment status configuration

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        Appointment type configuration

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        Calendar configuration

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        General configuration of appointments

      • Integrations for appointments and telemedicine

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        Appointments troubleshooting

        • Calendar appointments show incorrect colors

        • ezyVet shows an already approved on billed invoice error when you cancel an appointment

        • ezyVet date boxes show NaN-NaN-NaN

        • ezyVet shows a resource access error when you change an appointment status

        • Calendar appointments have missing icons

        • A planning guide does not correctly fill the applicable calendar space

        • ezyVet shows a contact ownership error when you try to discharge a patient

        • ezyVet shows a cannot be before/equal the start error when you save an appointment

        • When you hover over calendar appointments, ezyVet does not show pop-up windows

        • ezyVet shows An appointment needs a start date! when you try to save an appointment

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      Products

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      Financial controls

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      Xero

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      Document management

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      File attachments

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      Printing

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      Electronic signatures

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      Inventory

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      Staff management

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      ezyVet administration

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      Reference information

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      Customer support information

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      Release notes

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      ezyVet API

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      Glossary

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    Vello

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    ezyVet Scan

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    ezyVet Go

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    Vet Radar

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    ezyVet Data Lake

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    IDEXX SmartFlow

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    ezyVet Connect

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    Knowledge Center: New and published

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    Pilot features

  1. Browse documentation
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  3. ezyVet
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  5. Appointments
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  7. Appointments troubleshooting

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Appointments troubleshooting

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Calendar appointments have missing icons

Missing icons could include:
  • The demeanor status icon of a patient
  • The icon of a wellness plan membership
  • The icon for a recurring appointment
  • The icon that identifies the status of a related invoice
  • The SmartFlow icon

The calendar does not have Extra Details: On selected Copy

Select the Extra Details: On settingCopy

  1. Select Dashboard.
    The Dashboard tab
  2. Select Calendar.
    The Calendar tab
    ezyVet shows the calendar.
  3. In the calendar controls, select Extra Details: On.
    Extra Details: On setting
    Trouble: If you cannot see the calendar controls, select the gear button:
    The gear button of the calendar
Parent topic: Appointments troubleshooting
Related information
  • Calendar appointments show incorrect colors
  • ezyVet shows an already approved on billed invoice error when you cancel an appointment
  • ezyVet date boxes show NaN-NaN-NaN
  • ezyVet shows a resource access error when you change an appointment status
  • A planning guide does not correctly fill the applicable calendar space
  • ezyVet shows a contact ownership error when you try to discharge a patient
  • ezyVet shows a cannot be before/equal the start error when you save an appointment
  • When you hover over calendar appointments, ezyVet does not show pop-up windows
  • ezyVet shows An appointment needs a start date! when you try to save an appointment

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ON THIS PAGE

  • Calendar appointments have missing icons

    • The calendar does not have Extra Details: On selected

    • Select the Extra Details: On setting

Troubleshooting
ezyVet

Last updated: April 16, 2024

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Related Articles:

  • Appointments troubleshooting
  • Calendar appointments show incorrect colors
  • ezyVet shows an already approved on billed invoice error when you cancel an appointment
  • ezyVet date boxes show NaN-NaN-NaN
  • ezyVet shows a resource access error when you change an appointment status
  • A planning guide does not correctly fill the applicable calendar space
  • ezyVet shows a contact ownership error when you try to discharge a patient
  • ezyVet shows a cannot be before/equal the start error when you save an appointment
  • When you hover over calendar appointments, ezyVet does not show pop-up windows
  • ezyVet shows An appointment needs a start date! when you try to save an appointment

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