ezyVet and Vello: Email and text messages
Vello's features for text messages and email do not replace the ezyVet functions for text messages and email.
As a result, it is possible to use Vello to send text messages and email, and to use ezyVet to also send text messages and email. If you use Vello and ezyVet for the same messaging tasks, clients could incorrectly receive the same message more than one time. Thus, it is important to know which system to use for a given messaging task.
The table that follows:
- Gives a messaging task that you use ezyVet to do
- Tells you if you can use Vello to do the same task
- Gives the correct system to use to prevent messaging problems
| ezyVet messaging task | Can you use Vello to do the same task? | Correct system to use for the task |
|---|---|---|
| Send text messages or email for appointment reminders | Yes | If your ezyVet site has Vello, use Vello to send the messages. |
| Send text messages or email for appointment confirmation messages | Yes | If your ezyVet site has Vello, use Vello to send the messages. |
| Send text messages or email from contact records and patient records | Yes | If your ezyVet site has Vello, use Vello to send the messages. |
| Use text messages or email to send remote payment links | No | ezyVet. |
| Use text messages or email to send documents for electronic signatures | No | ezyVet. |
| Use ezyVet SMS templates for text messages | No | ezyVet. |
| Use ezyVet email templates for email messages | No | ezyVet. |