Vello Postcards
Use Vello Postcards to automatically send medical service reminders to clients as high-quality postcards.
Your practice is not charged for a postcard that Vello cannot send.
Postcards and pet types
- Canines
- Felines
- Other
Postcards and client addresses
If you want to use Vello Postcards, make sure that client contact records in ezyVet have correct address information. If a client address is not correct, Vello cannot send postcards to the client.
Times that Vello sends postcards
Vello automatically sends postcards 30 days before the due dates of medical services. It is not possible to schedule a different time. For example, you cannot configure Vello to send postcards 15 days before the due dates.
If a client has a scheduled appointment in the next 120 days, Vello does not send a postcard to the client.
A practice manager can stop reminders for a medical service. For example, if it is not necessary to send reminders for a heartworm test, they can stop reminders for the test. If a practice manager stopped a reminder for a medical service, Vello also automatically stops postcards for the same medical service.