Let staff change line item comments of locked invoices
A locked invoice is an invoice that is approved or that is in a financial lockdown period. Staff usually cannot change the line item comments of a locked invoice. But if necessary, a practice manager can make a system settings change that lets staff make the changes.
Make sure that your user account has the permission.
- Select Admin.
- In the settings list, select Financial.
- Select Financial Settings.
- Select Receivables.
- In the Misc section, set Change comments of locked invoices to Yes.
- Select Save.ezyVet shows a confirmation message: