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ezyVet SSO and user accounts

If an ezyVet site uses single sign-on, persons can only use the username and password of their organization’s domain accounts to sign in. Persons cannot use an ezyVet user account or an alternative username and password to sign in. Thus, SSO makes sure that ezyVet sign-in agrees with your organization's IT security policies (for example, password length or multi-factor authentication).

A person cannot sign in to an ezyVet site with SSO unless the site also has an ezyVet user account for them.
Note: If an ezyVet site uses SSO, a person can only use the password of their domain user account to sign in. They cannot use the password of their ezyVet user account to sign in.
ezyVet SSO does not automatically make ezyVet user accounts.
Note: Because ezyVet SSO does not make ezyVet user accounts, SSO cannot change the number of ezyVet user licenses that your organization has.
ezyVet SSO is only for sign-in to ezyVet. SSO does not control which ezyVet features and functions a person has access to or can use after they sign in. To control access to features and functions:
  • A practice manager can set user account permissions for each ezyVet user account
  • A practice manager can set a permissions role for each ezyVet user account
  • A practice manager can configure module blocking for each ezyVet user account

ezyVet SSO and user account names

Each ezyVet user account for a person must have the same username as the username of their domain account. For example, a person could have a domain account username of christina@callistovet.com. Before they can sign in to an ezyVet site with the domain account username:
  1. The site must also have an ezyVet user account for the the person
  2. The ezyVet user account of the person must also have a username of christina@callistovet.com
Note: It is not necessary for domain account passwords to use the same passwords as ezyVet user accounts.

ezyVet SSO and access for locums and temporary staff

If an ezyVet site uses SSO, locums and other types of temporary staff cannot use an ezyVet user account for sign-in. To sign in, they must have a domain account that they use for sign-in with SSO. Thus, the user account configuration for locums and temporary staff is not different to all other persons who want to use ezyVet.

ezyVet SSO and access for ezyVet customer support

All ezyVet sites have a set of dedicated user accounts that ezyVet customer support and other applicable ezyVet teams use. The dedicated user accounts are mandatory and you cannot disable them. The ezyVet user interface does not show the user accounts in its screens.

During an ezyVet implementation, ezyVet Implementation team usually configures devices and integrations for your organization. If ezyVet access is necessary during the implementation, make temporary domain accounts for each Implementation team member. Then when the implementation is competed, remove the domain accounts.

ezyVet SSO and ezyVet integrations

Some types of ezyVet integration operate with ezyVet user accounts. If your ezyVet site uses SSO, you must make domain accounts for the applicable integrations. If an applicable integration does not have a domain account, it cannot operate with ezyVet. For more information, speak to ezyVet customer support.